Compucity’s familiarity with the latest technologies, through strategic vendor partnerships, ensures our ability to help our customers meet or exceed their enterprise networking objectives with high-quality, reliable solutions and the support necessary to ensure their long-term success. Taking responsibility for the entire customer experience from initial specification to implementation, testing, training and post-project review, Compucity provides solutions tailored to individual customer requirements.

We provide the following support services:

Consulting

Networking requirements for today’s computing environments are fairly complex. It requires a complete understanding of the latest technologies and tools used for configuring and operating them correctly. 

Technology Consulting
With years of experience and excellence, Compucity has been able to build up a pool of highly skilled men and women whose expertise and knowledge is a tremendous asset for our clients.  

Compucity can present plans to both technical and non-technical players in Network Design and Management, Application Development, and eCommerce Strategy and Implementation, as well as in IT related business areas such as requirement analysis, technology project feasibility studies, and IT auditing.

Technology Auditing
Compucity consultants offer extensive experience in network utilization, network security, network upgrades, and troubleshooting that will lead to timely fault isolation and repair.  Maintaining optimal network performance, availability, and support is our goal for every client.

Outsourcing

Outsourcing allows you to concentrate on business continuity and growth without worrying about technology infrastructure or recruiting and retaining top IT talent. It enables you to redirect critical resources to activities more in line with your organization's core competencies and encourages you to use IT as a strategic tool.

By outsourcing your IT functions, you can:

• Focus on your core business
• Reduce or control operating costs through outsourcing versus premises-based operations
• Reduce capital expenditures
• Increase protection from technological obsolescence
• Access world-class capabilities and leading-edge technology
• Have access to skilled 24x7 networking staff
• Use standards-based state-of-the-art tools architecture

Customer Support Services
Compucity offers its clients extensive experience in network utilization, network security, network upgrades, and troubleshooting that will lead to timely fault isolation and repair.  Maintaining optimal network performance, availability, and support is our goal for every client.

Call Centre/Help Desk
We provide technical support and customer service help desk services for a number of applications and operating systems for on site and offsite outsourcing.  Compucity draws on its technical skills to provide the level of support needed by our clients and in addition has the capability to train resources to meet special needs. Microsoft and Karachi Stock Exchange are examples of our help desk service clients.

Whatever your outsourcing needs may be, we will work with you to develop a solution that gives you the flexibility to meet all your business objectives.

Technology Training

Training services are offered by Compucity Education (Pvt) Ltd, a wholly owned subsidiary of Compucity Pakistan. Compucity Education's core competency is in providing professional and quality technical and desktop applications training in the region.

Compucity Education is the first company in Pakistan to become a Cisco Certified Training Partner as well as a Microsoft Certified Technical Education Centre. Other services include courseware development for customized desktop applications courses and other areas related to training and education. All courses are presented by highly qualified and certified instructors with years of experience.

A workforce properly trained in new technology is invaluable to an organization's success. At Compucity Education, we realize the importance of improving the technical, management and business skills of today's employees. Our Education Centre supports our clients and the staff of our other divisions by providing certified technical training on specific products from business partners such as Microsoft, Cisco and Novell.